Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

2/12/2012

Paris Hammered Glass Beverage Dispenser with Stand 2 Gallon Review

Paris Hammered Glass Beverage Dispenser with Stand 2 Gallon
Average Reviews:

(More customer reviews)
Good product if it didnt leak!!! I received this as a gift for someone. When it was filled, it was leaking at the spout. After contacting customer service and going back and forth for over a month (because its impossible to get anything other than an answering machine when you call), FedEx was at my house every day to pick up the product for an investigation to see if it was damaged in shipping. Only one problem - it was a gift and was not in my possession. I continued going back and forth with customer service until I was fed up with the company. I told the woman (Jamie) to forget it because I was done with their company. She replied that they were going outside of their return policy for me and doing me a favor and then HUNG UP ON ME! What kind of customer service is "going out of their way and doing you a favor" if you receive a faulty product??? And this one wasnt cheap - $126! After several attempts I finally got a supervisor on the phone who told me that she was sorry the product quality wasnt up to my standard (with a sarcastic tone). I'm never ordering from this company again. Although there is very positive feedback, its more like a roll of the dice to hope you get a good product!

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Embody the feel of the French countryside and contemporary Parisian design with this stunning, handcrafted hammered glass beverage dispenser. The intricate designs of the wrought iron look stand holds the dispenser securely in place, while raising it at the same time to accommodate glasses up to six inches in height. The easy to use spigot is ideal for any party or gathering to keep the mess to a minimal, while beautifully displaying your favorite mixed drink, punch, lemonade, iced tea or sangria. The included lid has a matching finial top and helps keep contents cool and fresh.

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10/18/2011

4gl Elegant Beverage Server with Metal Base Review

4gl Elegant Beverage Server with Metal Base
Average Reviews:

(More customer reviews)
Ok, I have used many servers over the years..One thing that remains essential is the flow of the spigot. This spigot is without a doubt
the best on the market. I wish i could replace every server I have (I have 52) with this spigot! MySpaWaterBook.com...
Pam Wenzel

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As beautiful to display as it is handy to entertain this beverage server is perfect for iced tea, lemonade, or sangria, these handcrafted beverage servers are made of textured glass, with metal bases, spigots, and accents. From the GG Collection. Available 4 and 2.5 gal.4 gallons measures 10" Dia. x 23.5" T. and 2.5 Gallons measures 9.25"Dia. x 20"T.

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6/18/2011

Breville 800BLXL Die-Cast Hemisphere 2-Speed Blender with 67-Ounce Polycarbonate Jar Review

Breville 800BLXL Die-Cast Hemisphere 2-Speed Blender with 67-Ounce Polycarbonate Jar
Average Reviews:

(More customer reviews)
After reading the previous reviews, I was a bit leery of buying this blender. I wanted the best, period. First, this is in my opinion the best looking and I leave it on my counter top, replacing a Kitchen Aid which I gave to my sister.
The first thing I did was to fill the jug with ice to the top. I pushed the ice button and within a few minutes, I had finely grated snow with no large chunks at all. It would have been a perfect snow cone. I went on to put in Strawberries, soft tofu, Yogurt, Soy vanilla ice cream, honey and a little non fat milk on top of the shaved ice. It made one of the best smoothies I have ever had. I have had numerous complements from my wife and neighbors on the smoothies this produces.
I also put in a whole large sweet onion quartered and three cups of large skinned tomatoes, some mushrooms, corn and whole garlic cloves, along with some essential seasoning and made a perfect tomato soup. The consistency was creamy and consistently smooth throughout. No chunks of any of the ingredients, including the corn kernels or garlic cloves.It was wonderful.
I have not had this very long. About two weeks now, but it has gotten a lot of use in that time. I can not speak to the long term reliability of the product, but I have had other Breville products and they are consistently top drawer. The one thing I do think that Breville might have misjudged is that the jar is polycarbonate, a fancy word for plastic. It does seem to be a very sturdy jar and perhaps, there is a certain logic to it. When I transport a full jug of soup from the blender to a bowl or what ever, the weight is quite manageable. Not really an issue for me, but I could see it for others, especially elderly or those with physical limitations. The fit of the blade to the base and jar is clean and the design seems to be very well thought out. There is a plastic wrench supplied in the event the blade base is stuck on the jar, but I have not needed it yet for cleaning and there have been no leaks even after storing liquids in the jar for a period with just hand tightening.
It is only a two speed but in doing some research it seems that most multi button blenders have a low speed and 12 high speeds which are the same. This is done for the button loving public who think more is better. The 1000 watts is not really a dependable measure of the power of the motor since it really only tells you the power consumption of the motor and not the output. It seems to have more than enough power for the toughest jobs however and is heavy enough not to move if I do walk away from it to get an ingredient to place in the top opening while it is running.
Breville seems to have come up with a nice design of the blades and bottom of the container since it moves the material from the top to the bottom and vice versa for even cutting quite well on it's own and the hole in the top makes it easy to insert new ingredients with the motor running. I will say that this blender does everything I ask of it and better than my high end Kitchen Aid Blender which left small chunks of things like ice and garlic or corn kernels, etc.
If I have a problem with the motor breaking down as the others had, ( which based on my other Breville appliances, I doubt will be a problem), I will come back and comment on it, but for now, this is the nicest blender I have ever owned and I highly recommend it. In my opinion well worth the extra money.

Click Here to see more reviews about: Breville 800BLXL Die-Cast Hemisphere 2-Speed Blender with 67-Ounce Polycarbonate Jar

The Breville Die-Cast Hemisphere Blender turns ice into snow with a powerful 1000 watt motor!The patented bowl/blade system utilizes a large, semicircular shredding blade positioned to hug the uniquely shaped bowl.Because of this design, there are no still zones around the blades and the results are finely shredded, consistent ingredients.The 67 ounce/2 liter polycarbonate pitcher is designed to resist fogginess and cracking.The baked enamel measurements provide for sharp viewing and accurate measurement.The base control pad is designed without crevices for easy cleaning and gives you precise control over the motor's 2-speed settings and pulse functions.The base is die-cast stainless.The pitcher is dishwasher safe.It has a Breville assist lid and plug for easy removal.

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