Average Reviews:
(More customer reviews)I ordered 2 carafes about a month before Thanksgiving with the intention of using them at my Thanksgiving party. About 2 weeks later, I received a huge box with only one carafe inside. I'll review first the carafe and then the seller, Chefs.
The carafe is lovely, sturdy and functional, all you'd ever want in a carafe. I give the carafe 5 stars easily, though I deducted a star for the seller.
My problem came in dealing with Chefs, the seller. When I was shorted a carafe, I called Chefs to explain they'd made an error. No big deal, we all make mistakes. But the CSR did a horrible job in dealing with his company's mistake. At first, he refused to believe me. I asked to speak to his manager. He put me on hold for a good 5 minutes, then told me his manager wasn't available. So, I asked for the manager's voice mail, since the CSR was being difficult. All of a sudden, the CSR believed me and told me he'd ship me another carafe immediately. I finally received it about 3 weeks later and missing the event I'd ordered it for.
The carafe is worth every penny, but I'd really think twice about dealing with the company that sells it.
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Trattoria-style carafe embossed with the Italian insignia is the exact decanter that graciously serves fine wines in French and Italian restaurants around the world. Slender neck with broad body is the ideal proportion for proper aeration of wine. But it isn't limited to wine. Adds Bistro-style ambience to your breakfast table serving orange juice, sets the perfect French country table setting serving milk and brings out the finest wine at dinner - all with the use of one distinctive and durable carafe. Contoured stem fits comfortably in the hand for ease in handling and pouring. Holds 1 liter (33 3/4-oz.). Dishwasher-safe. Made in Italy.Product Features• The perfect classic carafe durably crafted for everyday use with fluted, easy-pour rim• Thick glass stands up to daily serving and washing• Trattoria-style carafe that graciously serves the finest wines in French and Italian restaurants is now available from CHEFS• Slender neck with broad body is proportionately designed for proper wine aeration• Adds Bistro-style ambience to your table serving orange juice for breakfast, milk or iced-tea for lunch and wine or sangria for dinner• Contoured neck fits comfortably in the hand for ease in handling and pouring• 1 liter marking• From Bormioli Rocco, the Italian innovator and manufacturer world-renowned for providing aesthetic value, design and functionality in glassware
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